Terms & Conditions

1. What you are buying

Tu Latino TV offers paid access to a streaming service. We are not the producer, owner, host or broadcaster of any third-party content, and we claim no rights in the material reachable through the service.

Whether a service like this is allowed in your country is for you to check. We are not in a position to advise on local law, so please look into it before you subscribe.

2. Looking after your login

• Your username and password are for your own household.
• You are responsible for keeping them private, including for any use that follows from details you shared publicly.
• Each plan sets how many streams can run at once. Going over simply means the extra stream won't start; the line itself stays active.
• Personal plans cannot be resold. Anyone who wants to resell joins the reseller programme, which has separate prices and terms.

3. Paying for your plan

Each plan is paid in full, up front, with a prepaid gift-card code. Since no payment method is kept on file, nothing renews and nothing needs cancelling — your access ends with the term unless you choose to buy another.

We price in US dollars. A gift card in a different currency is converted by its issuer at their rate, so what you pay can be slightly different from the listed price.

4. Things you may not do

Breaches can lead to suspension or closure of the line, with no refund. These rules target redistribution and abuse — a family watching together across two homes is not what they are about.

• Resell, sublicense or pass on access unless you are in the reseller programme.
• Post, sell or trade logins.
• Work around the stream limit, or disrupt the service or the systems behind it.
• Use the service for any unlawful purpose.

5. Uptime and the channel lineup

Our uptime figure describes the network as a whole; it is not a promise that service will never be interrupted. There will be maintenance, feeds sometimes fail at their source, and we have no control over the internet between our servers and your home.

The lineup evolves, and we cannot promise that any channel, event or title will be there for your whole term. If you are buying for one channel in particular, check it is available first — that situation is outside the refund policy.

6. Limits on liability

To the extent permitted by law, our total liability for any claim connected with the service is capped at what you paid for the subscription involved, and we are not responsible for indirect or consequential losses.

These terms do not exclude any liability the law says cannot be excluded — for instance for fraud, or for death or personal injury caused by negligence.

7. Updates

We may revise these terms from time to time. The date at the top tells you which version applies — the latest was published on 1 October 2026. Using the service after a revision means you accept it.

8. Getting in touch

For questions about these terms, write to [email protected]. For anything technical — a channel not loading, a login not working — [email protected] will get you a quicker reply.